Privacy & Security

Cv995 Privacy Policy —
We are committed to keeping your data secure

This Privacy Policy explains in detail how your personal data is collected, used, and protected at cv995. We believe transparency is the best form of security.

Last Updated: January 2026 | Language: Bengali (bn-BD)
256-bit
SSL Encryption
0%
Sale to Third Parties
24/7
Data Protection
🔒
cv995 Data Protection
Fully Secure & Encrypted
Personal Data is Never Sold
Transactions secured with SSL encryption
Right to Delete Data at Any Time
Clear & Easy-to-Understand Privacy Policy

Important: By using the cv995 platform, you are considered to have read and accepted this Privacy Policy. Our support team is always available for any questions.

1. Introduction

Cv995 is a trusted online gaming platform in Bangladesh offering Live Casino, slots, bingo, and much more. We understand how valuable your personal data is, which is why cv995 always puts your privacy first.

This Privacy Policy covers what types of data cv995 collects, how that data is used, who it is shared with, and what measures we take to protect it. This policy applies to the cv995 website, mobile application, and all other services.

We believe you have the right, as a member, to know where your data goes and how it is used. cv995 never sells your data to third parties or shares it without your permission.

Cv995's Privacy Policy is built in line with international data protection standards. We consider the trust of our members our most valuable asset.

2. What Information We Collect

Cv995 collects certain necessary information to manage your account, ensure secure transactions, and improve our services. We only collect what is genuinely needed.

Data Type Description Reason for Collection
Identity-Related Name, date of birth, NID/passport number Age Verification & KYC
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile banking number (Mobile Banking/Nagad/Rocket) Deposit & Withdrawal Process
Usage Data Login time, game history, bet history Service Improvement & Security
Device Information IP address, browser type, operating system Fraud Prevention
Cookie data Session cookies, preference cookies User Experience Improvement

Cv995 will never ask for your full bank account number, credit card details, or PIN/OTP. If you receive such a request, contact our support team immediately.

3. How Your Information Is Used

Cv995 uses your information solely for specific, legitimate, and transparent purposes. Below is a detailed breakdown of what data is used and why.

  • Identity and contact information is used to create, manage, and secure your account.
  • Financial information is used to securely process deposits and withdrawals.
  • Usage data is used to deliver bonus offers, promotions, and personalised services.
  • Device and IP data is analyzed to detect and prevent fraud and unauthorized access.
  • Aggregated usage data is analyzed to improve the gaming experience and develop new features.
  • Data may be used to fulfill legal obligations and meet regulatory requirements.
  • Relevant information is used to improve customer service and resolve complaints.
  • Usage patterns are monitored to promote responsible gaming and identify early signs of addiction.

4. Who Your Information Is Shared With

Cv995 never sells your personal data to advertisers or third parties. However, in certain limited situations, some information may be shared on a restricted basis.

  • Payment Processor: Only the information necessary to complete transactions is shared with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
  • Technology Partner: Technical data may be shared under confidentiality agreements with server hosting and security service providers.
  • Law enforcement agencies: Information may be shared with relevant authorities in the event of a court order or legal requirement.
  • Fraud Investigation: Information may be shared with authorized cybersecurity agencies as required for fraud investigations.

Whenever data is shared with a third party, cv995 ensures they adhere to the same standard of privacy policy. Protecting your data is our highest responsibility.

5. Cookie Policy

Cv995 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. Learn more about the different types of cookies we use below.

Cookie type Purpose Duration
Essential Login sessions and security tokens — the site cannot function without these Until end of session
Functional Remembering language preference, theme settings, and game preferences 1 Year
Analytics Page visits and user behaviour analytics — used for service improvement 2 Years
Marketing Showing relevant bonus offers — you can turn this off 90 Days

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some cv995 features.

6. Security Measures

Cv995 employs the latest technology and methods to protect your data. Our security infrastructure is continuously updated to keep your information safe at all times.

256-Bit SSL Encryption

All data transfers are secured with 256-bit SSL encryption — equivalent to bank-grade security.

Two-Factor Authentication (2FA)

Mobile OTP verification is mandatory when accessing your account, preventing any unauthorized access.

Encrypted database

All stored data is kept in encrypted format. Direct database access is restricted to authorized personnel only, and every access is logged.

Regular Security Audits

Regular penetration testing and security audits are conducted by third-party cybersecurity experts.

24/7 Security Monitoring

Our security team monitors suspicious activity around the clock, seven days a week, and responds swiftly when needed.

Data Backup System

Your data is regularly backed up and stored across multiple secure servers to prevent any loss in the event of a technical failure.

7. Your Rights

As a cv995 member, you have important rights regarding your personal data. We respect these rights and are here to help you exercise them.

Right to Access Data

You can request at any time to see what information cv995 holds about you. We will provide a full response within 7 business days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Our support team will update it promptly.

Right to Erasure

After closing your account, you may request deletion of all your personal data. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Data Portability

You can request a download of your own data in a machine-readable format.

Right to Restrict Processing

You may request that the processing of your data be restricted or stopped for specific reasons.

Right to lodge a complaint

If you believe cv995 has violated this Privacy Policy, contact us directly or file a complaint with the relevant authority.

8. How Long Your Data Is Retained

Cv995 does not retain data longer than necessary. Different retention policies apply to different types of information.

  • Active account data is retained for as long as the account remains active.
  • Following account closure, transaction records may be kept for up to 5 years as required by law.
  • KYC verification records may be retained for up to 7 years as required by law.
  • Game history and bet records are automatically deleted after 2 years.
  • Log files and device information are automatically deleted after a maximum of 90 days.
  • Marketing cookies are not retained for more than 90 days.

After the designated period, data is automatically deleted or irreversibly anonymised. You may also submit a deletion request at any time before that.

9. Child Protection Policy

Cv995 strictly prohibits registration and use of the platform by anyone under 18. We take child protection very seriously.

  • cv995 does not knowingly collect information from anyone under the age of 18.
  • Age verification is mandatory at registration and is further validated through the KYC process.
  • If any data from a minor is collected inadvertently, it will be deleted as soon as it comes to our attention.
  • If you have any concerns, contact us right away — we will act promptly.

If you suspect anyone under 18 is using cv995, please notify us immediately at [email protected]. We will take prompt action.

10. Policy Changes

Cv995 may update this Privacy Policy when necessary. The following rules apply to any such changes.

  • Members will be notified by email or on-site notification before any significant changes take effect.
  • The date of the latest update will always be shown at the top of the page.
  • Continued use of the platform after a policy update will be considered acceptance of the revised terms.
  • If you do not agree to the updated policy, you have the option to request account closure.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. cv995's support team is available 24/7, seven days a week.

  • Email: [email protected] — responses are typically provided within 2 hours.
  • Live Chat: Start a chat directly from any page on the platform.
  • Submit a request to support to delete or correct your data — it will be resolved within 7 business days.

Your privacy is our top priority. Whatever the issue, we are always here for you.

Cv995's Commitment to Protecting Your Data

We prove through action, not just words, how seriously we take your privacy

Bank-Grade Encryption

Every transaction and data transfer at cv995 is protected by 256-bit SSL encryption — the same standard used by major banks worldwide to safeguard their customers.

SSL Certified
Transparent KYC Process

The KYC verification process at cv995 is fully transparent. Your identity is verified solely to maintain a safe gaming environment — for no other purpose.

Verified
Zero Data Sales Policy

Cv995 never sells your personal data to advertisers or third parties. This is a core principle and will not change under any circumstances.

0% Data Sales
Minimal Data Collection Policy

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles.

Minimal Data
Automatic Data Deletion

Your data is automatically deleted after the designated period — no separate request needed. The system handles it on its own.

Auto-delete
Instant Breach Alert

In the event of a security incident, cv995 will immediately notify affected members and take swift steps to resolve the issue.

Instant Alert
Get Started Safely

Your data is safe — join cv995 today

Now that you have read the Privacy Policy, you can see just how secure cv995 is. Join today like millions of members across Bangladesh and enjoy a 150% welcome bonus.

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