Cv995 Terms and Conditions —
Complete Guide for Members

Cv995 is an online gaming platform in Bangladesh offering Live Casino, slots, bingo, and many more games. These Terms & Conditions constitute a legal agreement between cv995 and its members.

To use the cv995 platform, you must comply with the following general terms:

• You must be at least 18 years of age. Use of this platform by minors is strictly prohibited.
• Each individual may only open one account. Creating multiple accounts may result in all accounts being closed.
• cv995 services are for personal entertainment only. Commercial use is strictly prohibited.
• It is your responsibility to ensure that online gaming is legal in the country or region where you reside.
• cv995 reserves the right to suspend or terminate any account in the event of a breach of its rules.
• These Terms & Conditions may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

Opening an account at cv995 is easy and free. However, there are important rules governing account management that all members must follow.

• Providing accurate and truthful information at registration is mandatory. Submitting false information may result in account termination.
• Keeping your account password secure is the member's own responsibility. Sharing your password with anyone is strictly prohibited.
• A national ID or passport photo may be required for KYC verification. This is mandatory for large withdrawals.
• To update your account information, please contact the support team. All changes will take effect after verification.
• Using another person's account or transferring accounts is strictly prohibited.
• Any involvement in fraud, hacking, or any other dishonest activity against cv995 will result in legal action.

Cv995 offers a variety of bonuses and promotions. To enjoy these bonuses, the following terms must be followed. cv995 always strives to keep its bonus terms simple and transparent.

• A wagering requirement must be met before withdrawing bonus funds. Typically, you need to wager 20 to 30 times the bonus amount.
• A member may not claim the same bonus offer more than once. Bonuses will be cancelled if multiple accounts are registered from the same household or device.
• Certain games cannot be played using bonus balance. Games eligible for bonus use are clearly listed on the site.
• Any bonus offer not used before its expiry date will be automatically cancelled.
• cv995 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraud is suspected, cv995 reserves the right to investigate and cancel the bonus.

At cv995, you can deposit and withdraw quickly and securely via Mobile Banking, Nagad, and Rocket. All payment transactions are governed by the following policy.

• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 300.
• Deposits are generally credited to your account instantly. If there is any delay, please contact support.
• Withdrawal requests are generally processed within 5 to 15 minutes. Processing may take longer if KYC verification is incomplete.
• The mobile banking number used for withdrawals must be registered in your own name.
• For suspicious or unusual transactions, cv995 may request additional verification.
• There are no additional charges for payment processing. However, your mobile banking provider's own fees may apply.
• An approved withdrawal request cannot be cancelled once processed.

All games at cv995 are powered by certified RNG (Random Number Generator) technology. Every game outcome is completely fair and independent. The following gaming policies apply to all members.

• If a technical error is detected in a game outcome, cv995 may void the bets for that round and offer the opportunity to replay.
• Using any software tools, bots, or automated systems to play games is strictly prohibited.
• In Live Casino games, the dealer's decision is final. If you have a complaint, please contact support.
• If your internet connection is lost during a game, the game will pause. You can resume once the connection is restored.
• Any attempt to collude with other players to cheat the system will result in strict action.
• cv995 reserves the right to temporarily suspend specific games or sections at any time.

Cv995 believes gaming should be a source of entertainment — not a solution to financial problems. We encourage our members to play in a healthy and controlled manner.

• You can set deposit limits on cv995 — on a daily, weekly, or monthly basis.
• Using the self-exclusion feature, you can temporarily suspend your account for anywhere from 24 hours up to 6 months.
• If you notice signs of gaming addiction, contact our support team immediately. We can provide guidance toward professional assistance.
• Never bet money you cannot afford to lose. Only play with funds you are prepared to lose.
• Keep your device and account protected from minors.

Cv995 places the highest priority on protecting its members' personal information. Your data is never sold to third parties.

• Information collected during registration is used solely for account management and service improvement.
• Information may be shared with relevant authorities in cases involving legal obligations or fraud investigations.
• Cookies and tracking technology are used solely to improve the user experience.
• For more details, visit our Privacy Policy Read the page.

Cv995 reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Registering using a false identity or fabricated information.
• Attempting to abuse the bonus system or commit fraud.
• Operating multiple accounts.
• Engaging in money laundering or any other illegal activity.
• Harassing other members or cv995 staff.

Cv995 reserves the right to modify these Terms & Conditions, in part or in full, at any time. The following process will be followed when changes are made:

• For major changes, members will be notified in advance via email or on-site notification.
• Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.
• The date of the latest update will always be displayed at the top of the page.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or need clarification about these Terms & Conditions, our support team is always available to help. cv995's customer service team is available 24/7, seven days a week.

• Live Chat: Reach us directly via live chat from any page on the platform.
• Email: [email protected] — responses are typically provided within 2 hours.
• Answers to common questions can be found in the FAQ section.